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Friday, May 25 • 10:40am - 11:30am
Learning with Decision Support Systems: Data Visualization in the Classroom

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Students spend considerable time interpreting the information educators provide, often in a highly curated fashion designed to produce repeatable results. However, what does it all mean? Where did the information come from? Why should the information be trusted? If students entering the professional world are to learn coping skills for dealing with the vast quantities of information presented to them, they will need to understand the processes by which data is selected, processed, structured, and presented. Otherwise, information will simply be accepted as it was in the traditional classroom, and decisions will be no more reliable than a roll of the dice.

Learning the fundamentals of decision support using live data and visualizations with the Tableau software platform allow students to deepen their understanding of what information is really trying to say. Students work through the process of audience identification, requirements gathering, data selection, analytics, aggregation, and presentation in the form of a dashboard project to learn the effect of the decision support process on the decisions people make.
The deployment of data-driven decision making has grown exponentially to coincide with the volume of available data. As organizations build capability to collect data from internal and external sources, the development of architecture to process, structure, and interpret data is critical to ensuring reliable decision making. Business decision support systems turn data into actionable information.

Reliable decision making requires access to information presented in an efficient, understandable format that is appropriate to the intended audience, and does not introduce systemic bias into the decision process itself. Those responsible for organizational direction based upon both long and short term objectives need to understand the process by which information is delivered to them in order to comprehend the underlying meaning of the information itself.

avatar for Todd Kanik

Todd Kanik

Professor & Research Coordinator, Fanshawe College
Todd holds a PhD in Business Management from the University of Southampton Business School and is a Professor of Marketing and Research Coordinator at the Lawrence Kinlin School of Business, Fanshawe College in London Canada. His research interests include qualitative and quantitative... Read More →

Friday May 25, 2018 10:40am - 11:30am EDT
(SC) Mezzanine, Alumni Lounge, and Club Rooms